Buzzchat
Pricing

Start free. Grow when you do.

Every feature on every plan - chat, channels, video calls and AI included. Priced per workspace, not per seat: paid plans simply buy headroom - more agents and inboxes, with unlimited conversations.

Every plan is free for 90 days - no card required.

Free

Kick the tyres with live chat on one site.

Free

  • πŸ‘₯ 2 agents
  • πŸ“₯ 1 inbox
  • πŸ’¬ 100 conversations / month
  • 🌐 Every channel, incl. video calls
  • ✨ AI assistant included
Start free

Starter

For small teams getting going with chat + email.

€19 /month

Free for 90 days, then €19/mo

  • πŸ‘₯ 5 agents
  • πŸ“₯ 3 inboxes
  • πŸ’¬ Unlimited conversations
  • 🌐 Every channel, incl. video calls
  • ✨ AI assistant included
  • 🚦 Never hard-stopped at the cap
  • 🏷 Remove β€œPowered by” branding
Start with Starter
Most popular

Growth

Scale support across products and channels.

€49 /month

Free for 90 days, then €49/mo

  • πŸ‘₯ 10 agents
  • πŸ“₯ 10 inboxes
  • πŸ’¬ Unlimited conversations
  • 🌐 Every channel, incl. video calls
  • ✨ AI assistant included
  • 🚦 Never hard-stopped at the cap
  • 🏷 Remove β€œPowered by” branding
Start with Growth

Scale

High volume with unlimited inboxes.

€99 /month

Free for 90 days, then €99/mo

  • πŸ‘₯ 50 agents
  • πŸ“₯ Unlimited inboxes
  • πŸ’¬ Unlimited conversations
  • 🌐 Every channel, incl. video calls
  • ✨ AI assistant included
  • 🚦 Never hard-stopped at the cap
  • 🏷 Remove β€œPowered by” branding
Start with Scale

90 days free on every plan Β· Prices exclude VAT Β· Pay monthly by card via Mollie Β· Cancel anytime, no lock-in

No feature gates

Everything, on every plan

We don't paywall the product. Free workspaces get the same features as Scale - limits are the only difference.

πŸ’¬ Live chat widget πŸ“¨ Email tickets 🟒 WhatsApp πŸ’¬ SMS πŸ”΅ Messenger & Instagram 🟣 Microsoft Teams πŸŽ₯ Video calling ✨ AI draft replies 🧾 AI summaries πŸ€– First-line chatbot 🚨 Sentiment escalation βš™οΈ Rules & macros πŸ“š Help centre ⭐ CSAT πŸ“ˆ Reports πŸ‘₯ Roles & per-inbox access πŸ”‘ API & webhooks πŸ” SSO + 2FA πŸ‡ͺπŸ‡Ί GDPR tools πŸ“± Mobile PWA

The full list lives on the features page.

Questions

Fair-play details

What happens when I hit the free conversation cap?

New conversations pause until the month resets - but customers mid-conversation are never cut off, and you'll see in-app warnings well before the limit.

Do paid plans stop at their caps?

No. Paid caps are fair-use guidance - a busy month never hard-stops your support. If you're consistently over, we'll suggest the next tier.

Can I change or cancel my plan anytime?

Yes - upgrades apply immediately, and cancelling drops you back to Free at the end of the billing period. Your data stays put.

How do payments work?

Monthly card payments processed by Mollie. You'll find your billing history and receipts on the billing page.

Is the AI assistant really included?

Yes - drafted replies, summaries, auto-tagging, sentiment escalation and the first-line chatbot are part of every plan.

What counts as a conversation?

A new thread started in any channel during the calendar month. Replies within an existing thread are never counted again.

Ready to start chatting?

Create your workspace, paste the snippet, and talk to your first customer today.

Get started free